The service department as well as Isaac were very professional and courteous. Went in for an oil change and tire rotation. While there Isaac checked to see if there were any recalls in the vehicle. All was well.
Issac was wonderful explaining everything and finding coupons. And even wassyed my car! We will most definitely be back for further needs. Thank you much.
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My service representative did a great job. Isaac was courteous and precise. He did not try to sell me something I didn't need., He did everything with my best interests in mind.
was hearing noises from the rear of the car, passenger side. The mechanic and service rep George ST John tested the car and discovered an extra tire bolt(log?) making the noise. The log was lose in the spare well area moving depending on the car movement. THAT WAS COUSING THE NOISE... NO CHARGES WERE APPLIED. THIS IS THE REASON I COME TO PEARSON FOR SERVICE.
Isaac at customer service was professional pleasant and easy to speak with. Tim who did my armada inspection was thorough. I met him personally and was impressed with his expertise in taking care of my Armada.
I love going into the service dept everyone there are always very nice and friendly. Jimmy is always awesome and very knowledgeable. Took my car home very clean.
Great place to have your vehicle serviced. Staff is very friendly and helpful. Will always come back with all my vehicles. Jimmy in service is the best.
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