It's a new vehicle so I have not yet worked with some people. I did also work with Bill Morrison 5 STARS. Great Team
Great service and professional staff! Kept me in the loop during the service process. I am very satisfied with both sales and service department! I will continue to do my business at Pearson.
First time here and I couldn't be more pleased with the welcome and service. I will be sure to return when I need service again.
Very knowledgeable and friendly, would recommend this dealership, would have been nice to receive a courtesy wash like other dealers include. Bought vehicle in November and was told I would receive a free gift of some kind in 2 weeks. Six months later still no gift ?
They made sure I got the car I needed for the price I was willing to spend. Full tank and detailed too. Very much happy with my new baby.
George, my service person did an awesome job taking care of me and my car. I am very happy with the friendliest staff at the dealership.
Wonderful experience.. from walking in the front door, to driving off in our brand new Rogue!! Exceptional ... Well done, once again, Nissan. Thanks everyone we worked with.
Appointment process was efficient and simple on line. Service was done in a reasonable amount of time and notification of findings was timely as well.
So glad that David Ridgeway has returned to Pearson Nissan. After a disappointing experience with a different sales person last October I wasn't sure I would return but I have always received excellent service from David and this time was no exception. David goes above and beyond. Thanks David!
Service was fast and friendly. I don’t have anything else to say but this stupid app says I have a 25 word minimum. If I had one complaint it would be that I have to write 25 word minimum LOL
Brian Purdy 5star! Don’t see him on my list. FYI you may want to add him and take off Al Jay. Thank you. Joy
Great experience there for a recall. Staff was kind & curtious. Wait time was very reasonable. Would recommend Pearson Nissan to anyone. Right on the price as well..
Just some warranty work, but the service was very good and the shop gave me a ride back to work and picked me up. Everyone was friendly.
We have been dealing with Pearson Nissan since 2007 & I can’t imagine going anywhere else...the sales people and all assiciates are always very pleasant & never pushy! We are always happy with the service department, also!! It is always a pleasant experience!
Great customer service and sales. They started working with me when I first came to Ocala. This is the third vehicle e got there. I wouldn't change dealerships. Loyalty means something at Pearson Nissan of Ocala.
Alex Benejam was awesome. This was by far the easiest truck buying experience we've had. No pressure, all questions answered. Above and beyond. Will definitely return for our future vehicle needs.
My service rating is five stars. The staff is friendly, careful and reliable. I recommend them 100% I'll come back as soon as I need it without a doubt *** Thanks you guys ☺️ ***
Great service department. Everyone was friendly and helpful. The wait area was clean and snacks were provided. The service tech Mr. See was very knowledgeable
We recieved Friendly and excellent service. We were welcome with warm greetings. They genuinely cared about our needs for car care and our time. Definitely will return for all my car maintenance.
Clayton was very nice and helpful during my purchase of my new vehicle. I would definitely recommend your dealership and shop here again. He was very professional and compassionate.
Brian was very professional, courteous, understanding and kind. Would give him a 5 star rating. Service that he provided was quick, and top of the line. Brian definitely makes Nissan look like the best .
I appreciated the courtesy and understanding of David See and the wonderful workers there. I really felt comfortable and that I mattered to Nissan as a whole. Thanks!
Great experience with sales person Brandon Daniels. He was very courteous and efficient. The purchase of my new vehicle was smooth and quick. Excellent service!
Not smooth and friendly at first but then it got turned around nicely. Not much wiggle room on the price which isn’t the reflection of the sales person.
Everyone at the dealership service department are extremely kind. George answered all my questions. They did a great job on my car and even washed it for me..
Wonderful Service! Entire service department was awesome! Would recommend this service department to anyone. Had tire patched and was on and out in less than an hour!!
. He was excellent very courteous, got me in and out quickly and is one of the main reasons I will continue service here. I will always ask for Mr Velasquez.
Great experience, Nathan was wonderful, definitely not the typical dealer experience. I would recommend Pearson Nissan to my friends and family. We love our new Rouge.
The service department was able to get me scheduled very quickly. Everyone was very polite and attentive. Brian listened to my concerns and addressed each on. They offered excellent service and I will be returning for my next oil change.
Work was done quickly, as requested without any issues. Nice quiet seating area for waiting without glaring tv. Good selection of coffee from a keurig
This was the best car purchasing experience I have ever had! I had been looking for a Z4 for some time when Carguru sent me an email regarding a new listing. My husband and I drove from Fort Lauderdale to Ocala to check out the 2007 BMW Z4 (04/17/2021) that I purchased from this Dealership. Clayton Elliott was my Sales Rep and was absolutely wonderful! Clayton even a week after I purchased the Z4 from him to see how things were going. Everyone at the Dealership was friendly with no pressure to purchase. Easy and stress free negotiating. Chloe Sessler, Finance Manager, ...
Jimmy has taken great care of my car ever since I purchased it. The entire experience has always been a pleasant one. I highly recommend PN
I love our service adviser Jimmy.... I was in and out within 45 mins. With other service advisers I would be at the dealership within 3 hrs. I would hate the oil change experience. He is kind, attentive, does what he says he's going to do and even though he's busy, he still makes us a priority. If Jimmy leaves, we will take our business elsewhere. He's the best.
Davis See took great care of my car. 25 word min iij Mom seems unreasonable. He was easy to talk to and git everything done for a fair price. And on time.
The service manager and the technician did an excellent job. We do feel your dealership has gone down hill since you gave up turbo-charged engines!
My service representative, David See, was courteous, prompt and professional. The service provided by the technicians was exactly what I ordered and done in the time window expected,
David my service advisor was great... second to none. Your very lucky to have him!! Couldn’t be happier!!! The work performed one was very fast as well as all the updates.
The absolute best. Jimmy is very accommodating to our schedule. Love our Nissan thanks to the service I receive. When I change the car it would be a Nissan just because of the service
Isaac is great! Very polite and helpful... I make an appointment I get taken care of and right out at a reasonable time. The lady who takes the payment she’s also so kind and always smiling! A great place all around.
Kameron was the best. No pressure and worked hard to meet our needs. He gave us a lot of information and made us feel very comfortable.
I would recommend my family and friends yo Nissan. Everyone had excellent Hospitality and I just felt welcomed and Love. Every time I come to Nissan I get nothing but the Best
The dealership is always very clean. The personnel are very welcoming, professional & helpful. There is no high pressure. David Ridgway is the best. I would highly recommend this dealership. As long as I own a Nissan, I will not do business with any one else.
I love it there and that it was very well done and the people are very nice. I would go back again for my service.
Evan C was helpful, friendly and knowledgeable. I would recommend him. The paperwork took along time though. And the price haggling is always a chore.
I always can count on good customer service , I have been bringing my Vehicles there for a very long time . Jimmy Morejon has been my service rep he is dependable , well informed , and patient.
Dave was an awesome service advisor. He kept me informed the whole morning as to what my car needed and when it was done. I was in and out. He was extremely helpful, friendly and professional. Great job Dave 👍👍
Fernando was amazing! At no point did we ever feel pressured. Will be a repeat customer! Highly recommend Fernando and Pearson Nissan to everyone! Quality service!
Great service. Friendly staff and nice clean facility with plenty of room for waiting customers. Work was done in a reasonable amount of time. Thanks!
Thank you for the wonderful service that you gave me, a great reason to come again to Pearson Nissan dealership without a doubt. Thank you!
They honor in a timely manner their appointments. Even better is their customer service. Very detailed with explanation of services being rendered. Will be visiting again.
We were in a rush , and thanks to Jimmy , we were able to do everything that we planned for that day!. They served straight away!... thank you for your help and for your patient!
I appreciate that a service appt can be made online. The customer service & service advisor are prompt to greet & handle the customer's needs. My service advisor,, Isaac, is a veery helpful employee; explains everything before the work begins, provides the cost amount, answers my "should I" questions. I have always been pleased with Isaac - good employee
Customer service is amazing. The guy that greets you is just so nice. I always have a good experience. I bought my car from Clay very good guy. Brian takes care of my service whom is also a good guy. If something isn't right they'll fix it.
Excelent service and good price. 100% recomended. Brian offer a good customer service. Only the car wash is close. Is a complimentsry service but take a action for this.
Quick and efficient service! Thank you for getting me in with little to no notice. Everyone was polite and valet greeted me as soon as I pulled up on the drive. Very clean environment as well.
Issac our service rep is fantastic! Always polite and informative. Explains anything I ask of him about my vehicle. I request Issac when I come for any service needs.
Isaac rocks! Always get great service and a fair price. They take very good care of us when we come in and it is appreciated!
Professional hospitality from the moment you arrive at the service department. Your service advisor listens to your needs and tries to find the best cost for your service. Dealership is always clean. Pearson Nissan only does the work that is needed and has never tried to push unnecessary service repairs me.
There were some issues prior to the service received, but Issac, was excellent in his customer service. Thank you again for the service and professionalism.
Excellent customer service, fast service, nice waiting area, I will recommend this dealer to my friends and family. I did an appointment and the service was performed on time.
Every time I have taken my 2019 Nissan Frontier into the shop for basic routine maintenance, i.e. oil change, filters changed, etc, my service advisor Jimmy has always been phenomenal!!! Never has he tried to get me to purchase unnecessary work and he's always been up-front with me about what's needed for my truck and guides me
EVery thing was completed in a timely fashion and the service people were great to deal with. It was nice to walk around the showroom and not be peppered with 20 questions
My husband and I really had a great experience with Thomas Ingram upon our arrival to the dealership. Everyone is very polite. We are very happy with iur purchase.
Dealership is very clean. Everyone is very polite and moves you along quickly with the work that needs to be done. I most certainly would recommend them
Clayton Elliott was my sale person he was awesome help me find the perfect truck love it recommended Pearson nissan to everyone thankyou love my truck
Good service and Brian his really great .and the service is very fast and they are very nice and very helpful and very knowledgeable . Thank you
My husband and I really had a great experience with Michael Vironet upon our arrival to the dealership. He was very kind helpful and patient. He really made the buying experience hassle free and we enjoyed his personality and the time he spent just waiting on us.
Brian Purdy, Thank you again for the accommodation! I feel it neccessary to give a special thanks for Brian's son the service tech who took care on the late arriving Sentra! I moved 225 miles away 14 months ago and recently began biweekly trips to the Ocala area. I'd missed closing time on several trips before and was starting to get a little concerned with my logistics. I know where I want the service performed, period. Last week Thursday to my surprise I completed some tasks early and made my way to Ocala fron The Villages, several stops on the ...
I brought my vehicle in for brake service. I was quoted a 2 hour wait and was surprised that the work was done in 1.5 hrs.
We have always enjoyed a coffee and donut and didn't much like chips for breakfast that's why the 4 stars for cust. Serv. Covid is no excuse, you can get individually wrapped. Someone is looking at bottom line too much.
So far so good! Repair has my truck running like new again. Truck was diagnosed and repaired as estimated. All problems were resolved. Great work!
Mike Vironet was are sales representative he greeted us as soon as we got there showed us the SUV we liked he treated us like family it was awesome experience and we love are new SUV and their were a few more people that helped us made it a great experience
First time working with Brian Purdy, had some good suggestions. Have known Mason Day for a number of years. Will always go to him with questions regarding Nissan. What I like is he knows the Nissan product line. I have found over the years that many in Sales do not know the vehicles they sell..
Great service (As always) My 1st time with Zach but he was a pleasure to work with . It doesn't seem to matter which service writer I get, they are great.
Awesome experience when buying a new vehicle. Big Mike, Jim, Bill, Clay and the rest of the team there were great to deal with and made you feel very comfortable. They worked hard to get you what you want and what you can afford. I appreciate all they done. I'm enjoying my new Kicks!!! Thank you so much!
Pearson sets a high bar for friendly, pleasant and courteous service. Brian Purdy once again provided the best service experienced during my 50+ driving years. Kudos to the entire Pearson Family.
Always a great experience at Pearson Nissan’s Service Dept. Appointments easily made, one is attended to quickly. Everyone is courteous, friendly and attentive. I saw Jimmy Morejon and was so impressed. He was generous with his time and knowledgeable about my circumstance. I trusted him. It is nice to get in, be taken care of in a reasonable manner and out in good time. I think highly of Nissan’s service department....
Awesome service department, they changed my tire quickly and gave me a great deal, they also did my oil change and tire rotation. The whole thing took less than an hour.
Great experience from salesman to finance people . We’re very happy with our armada and looking forward to get to know the service department personnel
I Highly recommend the Pearson Nissan . Isaac Velazquaz was very helpful. He is great as always. wait time was not long. Thank you so much.
They did an excellent job repairing our 2018 Nissan Frontier King Cab. The service and tire rotation was also excellent. The purchase of an extended warranty was also very well done.
Ready to take my car in when I arrived. Took care with social distancing and cleaning and masks in service area xxx well as in check out area
Brian in service is the man very knowledgeable and helpful! Thank y’all for being a reliable service department!! Keep up the good work guys!!
ANOTHER GREAT EXPERIENCE FROM PEARSON NISSAN OF OCALA. GREAT STAFF, MIKE, BRANDY, MILES, DAVE, ALEX, JIM. ALWAYS HELPFUL. WE HAVE BEEN WITH YOU IN THE PAST AND WILL BE BACK.
The staff was very friendly. I was there for an oil change and when you pull up the man sitting in the chair to great you (I don’t remember his name) is an absolute joy! Love the positivity! First time I had Jimmy for a service rep. Very friendly and had me in and out in less than an hour.
The service was very good and my sales person was excellent kind and was a good listener if I should need any more help I would look for him thank you
I had great experience!! I went in my mind set. On one car! In the end I got the car I wanted plus all the features!!
Excellent service received after tire blow-out. I have always received an outstanding professional service as well as advice. The courteous and helpful actions are very much appreciated.
The folks at Pearson are awesome. They have taken excellent care of me since 2006 through 4 vehicles. Brandon Daniels in sales in particular. The financing and internet departments have gone above and beyond.
Needed air conditioning services- everyone was very helpful and friendly. The gentleman that greets at the garage entrance is very friendly and the service dept was quick and efficient.
Excellent people with outstanding service and professionalism. Went in for a oil change then looked at new car test drove it than went home with new car
Walked in and we were instantly helped. Brian was awesome, very timely, friendly and took his time with my kids( can be a lot for some). Thanks for all your help!
It was a good experience I got in I got out real quick I was really happy with the service guy everything seem like it was just great I’ve always enjoyed going to that dealership.
The dealership is a great dealership to actually buy a car from more so the service i will definitely buy another car there at pearson
We have enjoyed our relationship with David Ridgeway. We find him to be upfront, kind, and sincere in his business dealings. We have purchased several vehicles from this dealership.
My husband and I were looking to purchase a good used car. We were greeted outside the door by a nice gentleman that introduced himself as Mike. He was so courteous and friendly and right away we felt this was the right place to be. He answered all our questions and we ended up buying a gorgeous 2017 Nissan Rogue with only 22,000 miles. So pleased with our new car and delighted that it was an awesome experience. Chloe was also so professional with the financial aspect of our deal. We came back the next day for Mike to help us with ...
Sales & svc. dept. Family business that has been in the area for over 25 years.
The service was great, fast and professional
Recomiendo el buen servicio
the people, they are like family
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