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The service department as well as Isaac were very professional and courteous. Went in for an oil change and tire rotation. While there Isaac checked to see if there were any recalls in the vehicle. All was well.
Issac was wonderful explaining everything and finding coupons. And even wassyed my car! We will most definitely be back for further needs. Thank you much.
was hearing noises from the rear of the car, passenger side. The mechanic and service rep George ST John tested the car and discovered an extra tire bolt(log?) making the noise. The log was lose in the spare well area moving depending on the car movement. THAT WAS COUSING THE NOISE... NO CHARGES WERE APPLIED. THIS IS THE REASON I COME TO PEARSON FOR SERVICE.
Isaac at customer service was professional pleasant and easy to speak with. Tim who did my armada inspection was thorough. I met him personally and was impressed with his expertise in taking care of my Armada.
I love going into the service dept everyone there are always very nice and friendly. Jimmy is always awesome and very knowledgeable. Took my car home very clean.
Great place to have your vehicle serviced. Staff is very friendly and helpful. Will always come back with all my vehicles. Jimmy in service is the best.
Lj in the service department is the man, he had us in and out quickly for brakes and transmission fluid change!! I HIGHLY recommend seeing LJ when you are at Ocala Nissan !!
Great service. Nice service dept. Isaac is professional, knowledge and a great person. very
Al Jay has always been outstanding in guiding us in the care of our Murano. He's awesome and very accommodating. The dealership is great and I would highly recommend them.
Laura Vazquez and Isaac Velazquez were super nice and always help customers with a smile on their faces, I would recommend them to anyone. Perfect
The only reason I even bother coming to this facility is because I ALWAYS get high quality service from Isaac, the service advisor. He always does right by me, even if I have to wait a long time. I personally don't mind waiting, as I know the work will be done correctly.
Loved the experience! This dealership was awesome! And Clayton was great :) . I could have went to any other Nissan in Florida and I’m glad I didn’t. I got the car I wanted. They didn’t try to show me any other cars. Went in wanting a Altima. Clayton showed me only altimas never tried to sell me something I didn’t want. Thank you guys so much! I love my car and my experience!!!!
Excelente servicio.
came in for routine maintenance - had good experience, in and out in anticipated time. no unexpected surprises. nice waiting room,. the check out process was organized.
I think if you do rotation of tires for free you would get more other business. Sam's 2 miles for you doe's tire rotation and tire repair free to their customers. I was a bit surprised when I saw that you did indeed charge for this service... I will continue to do my other service with Pearson as I do not have anything against paying for necessary services as oil changes but really thing you should consider the rotation free to customers that have purchased their vehicle from you as I did and I was a cash customer... Perks go a long way. Best Regards
The process from start to finish was so much fun. Clayton is a 10 star salesperson and so is Chloe the business manager. This is my fourth Nissan and the second from Pearson Nissan. They must be doing something right.
