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So far I find their service department honest and friendly. Anther dealership told me I needed a service done and these guys showed me why it was not necessary. I will continue to come here.
Very great guy and always get the job done to the best of his abilities . Thanks for a great job. . If you have any questions give me a call
Great service, but thought it took a bit long for a patch on my tire. Everything else was fine with efficient service as I expected.
My Advisor Mr. Isaac Velazquez is always very professional courteous and pleasant. Nissan Pearson dealership building is always spotless. The refreshments add a nice touch to the waiting time. Thank you very much for the hospitality. Excellent job.
Cuwan was patient and courteous. Really appreciate the lack of pressure to buy. The vehicle was in excellent condition and I was given a very fair deal on my trade.
Good service always friendly things are done in a timely manner. All questions are answered to my satisfaction. My wife an myself are always addressed as Mr or Mrs. Thank you
Nice staff Didn’t wash the car 2nd time said u would and you didn’t Just don’t ask if you don’t want to
Always great service provided. Staff is polite and prompt. Awesome communication and work is completed in a very timely matter. Keep up the outstanding job!
I always go to Isaac with my car he does an great job his Customer service is awesome he always made sure his clients are OK he always check up on us
Jimmy and the Pearson service team were amazing on my visit. I gave them a list of services to complete and they did it in quickly and efficiently.
Everyone was very professional and very nice! Wish I could remember the name of the other gentleman that helped me. He was really great too!
Bought a van from Automax earlier this year and was informed that Pearson Nissan did all the work on it and was highly recommended. So when my oil change light came on I went there. They were about to close but decided they would keep it open so I could get the oil done. Don't know of any other dealership that would do that! They did an expert job of oil change, checked the whole van and engine out for any possible problems and got me finished up in little time., And the oil change price was equivalent to the 10 ...
my waiting time was not to much. pleasant and very helpful. Jay was not there but Jimmy worked so good and fast.the waiting room was clean.
Had scheduled my service for oil change and to get 4 new tires installed. Upon arrival I found out that tires I was hoping to buy were not in stock and wouldn't be available until later that afternoon. Jimmy got together with parts department and found me another set for about the same price. Went ahead and had those installed. I couldn't be happier with the service and with Jimmy going the extra mile to see that my needs were met in a timely fashion. I have never had a problem with Pearson's service department and would highly recommend your dealership ...
Cordial and pleasant experience. The sales person that we had an appointment with was not there but Clayton stepped in and we were able to leave with a new vehicle.
Great service department. Isaac was very efficient and friendly. 5 star service. Appointment was on time as promised . Service was performed quickly. Thanks for the great service.
Pearson Nissan employees are very pleasant and accomodating making the car buying experience (painless).Me and my family always have a good experience with service .
Very accomodating and everyone is nice and approachable. They are knowledgeable and did above and beyond to please the customer. That is why I'm loyal to Nissan(Pearson)....
Isaac is the consummate service advisor and always ready to converse about potential needs for your vehicle (instead of using fear tactics just to up sell). He is genuine and I trust him completely with both of my vehicles. Always ready to go above and beyond the call of duty at the Pearson Nissan Service Center....
I visit Ocala every winter to compete in horse shows. I always bring my Infiniti in for service. Twice the Pearson team has discovered, & corrected, errors made by my home dealer’s service department.
