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Over all great! There was a greeter when I drove in, that was welcoming. Then the young man came immediately to ask how can we help you and if I had a specific service man I would like to work with. Izell/ Issac I’m sorry I’m bad with names but he is very professional and helpful in explaining everything that’s why I ask for him also all the other service guys are nice and helpful as well. My wait time was not to long and that was great. Don’t want to rush the work because I ...
Took my car in yesterday because it wasn’t starting, Brian in service answered the phone before I came and did a wonderful job attending to me my whole visit. Service was quick and decently priced. Will be back.
I was very impressed with my service provider, Brian Purdue. He’s knowledgeable and courteous. I will definitely use this dealer for all my future auto service needs.
Overall the experiences I have had with the service center has been nothing but pleasant. All work was done in a timely manner. would recommend
Visited for routine service (OLF) and tire rotation on my 2018 Murano. Very friendly and welcoming personnel. Settled in to the waiting area/room and enjoyed some morning TV and fellow customer conversations. Plenty of room in the waiting area for safe distancing. There was frequent cleaning of door handles and common area spaces for snacks/coffee/cold drinks. Very nice, easy comfortable experience. I'll be back.
Adrain Knight was very professional and made everything easy and comfortable. Enjoyed dealing with him! Great job AJ, future looks bright! Keep it up!! 5 stars ⭐️
We were lucky enough to get to deal with Mason Day as our salesman. Very professional and efficient. We found the vehicle we were looking for and were not pressured in any way. Jim Spaulding, Business Manager, walked us through all the forms and was very efficient and professional.Hannah Cadle was very pleasant to work with and helpful in getting us started with our new Rogue Sport. We look forward to using Pearson Nissan of Ocala for our future service needs.
Have not had a issue. The service is great, and wait time is within timely fashion. The refreshments and coffee is definitely to customer satisfaction.
Everyone was wearing a mask and I felt safe. Checking in was quick and I didn’t have to wait too long. Bryan was very helpful. I will definitely come back.
Betty was super nice and a helpful sale associate. I got what I wanted for my trade and the deal was done. Thanks Pearson Nissan and Betty.
Very pleasant
It was a great experiemce for me at Nissan Pearson.The customer service was excellent.Emily did a job.She showed me several different vehicle until i could make the right choice.She was consistent and checking up on us.Great customer service.I really appreciate it.
For the second time my assigned service person was late for work, thank goodness Isaac Velaquez took charge and made my visit seem important to your dealership. Then I got an email telling me I missed my service for my car, I received this email on the 6th and I had service on my car on the 3rd. Need to get your records together!! I love my car.
Staff worked diligently with me to create a positive experience and a successful purchase of a vehicle my wife is very excited about. Everyone involved from Emily through Chloe were personable and always trying to accommodate Thank You
Prompt service. Friendly staff. Clean facility. I was greeted a soon as I drove in the service bay. Brian Purdy, my service rep, was available almost immediately to get my car serviced. Thanks Pearson Nissan
Awesome employee you have here! Attentive, polite, really dug into the problem and addressed it. Good to do business with someone like him and especially since he has served our great nation in the military.
We bought a Nissan pathfinder and absolutely love it. Our salesperson Brandon was so helpful with every question and quickly answered every phone call. I would definitely recommend this dealership.
