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I went to Nissan and had my Truck service by Al Jay and he was great like always thank you, then i purchased a Truck that same day from Mason and he was great also, you all always are so go to me and my family what a great day.
Calob is great and kind courteous
This is about the dumbest thing I have ever seen. If a 5-star rating isn't good enough then, I don't what would be. If I tell someone about the excellent service but also tell them you want a written essay as well, they may not want to use your service and would miss out on fantastic service.
Al is always friendly and communication is alway great i had to wait long this time but maybe there was a shortage in the service center but all is just fine.
Everyone I worked with or met at the dealership was warm and engaging. Everything was explained in advance, and any questions I had were addressed. I would give the Service Department a PERFECT TEN score!!! Thank you all!!
I’ve been using this service center for 8 years. During this time they have responded with positive changes in response to my comments. They have always been professional and technically competent. They have taken effective corrective action to improve access to service scheduling and communication!
I went in to look and see what was available, but they offered me a really good deal and I wound up purchasing a vehicle that I am very pleased with.
Buying a car at Pearson was unexpectedly a delight. Although we did not have much time they made it work. Chloe was Awesome to work with.We would recommend buying a vehicle there.
They took care of the recall on my kicks backup camera. I also had a problem with my new iPhone not syncing my contacts. It brought in all my contact names but no phone numbers, so I could not use the hands free. I called Nissan Bluetooth about 5 time’s hoping someone could tell me what the problem was. This was going on since September. When I took my kicks in for the camera they checked out my syncing problem and fixed it.
Very helpful, courteous, gave me the feeling he would discover what was wrong and be able to fix the problem. Told me to be sure and keep an eye out on the gauge and if anything changed to come out immediately and he would take care of it
Took care of the oil change And the recall with no problems. We have bought many vehicles at this dealership and the sales and service is always great.
i was greeted by Gary on my arrival. He listened and was very helpful and attended to what I wanted and my financial concerns. He then was able to help me select a car I liked and with terms satisfactory to me without pressure and time consumption.
Fast receiving. Nice environment in the waiting launch. Quick service and easy steps to pay and leave the center. They give you a quick car wash after dealing with your car.
I had no appointment but my service was quick and fast. Building was clean. Good refreshments. Place for kids to watch tv. Sound proof room lol.
Called because a service engine light came on. Was told to come right in. Took my truck back immediately for a scan. Found no issue. Reset the light. Did not charge for the visit.
Service was excellent. Alfred was very informative and explained what type of service the car needed. I had a free car wash, and was friendly and courteous. Thanks Alfred
Greeted immediately and pleasantly upon entry, car protected with plastic to protect seats/floor, service was done in timely manner. Car returned clean after satisfactory service. All employees cordial and collegial.
They make waiting a pleasure.with tv, free drinks and treats in a clean, comfortable environment. They are close to home... and that adds up to great place for service.
